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5 Ways to Anger Your Visitors

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On average, you have 2-3 seconds to grab the attention of your website visitor and pull them into your website before they go looking elsewhere. Therefore you want your site to look as nice, perform quickly, and grab the viewer’s attention all within milliseconds. The worst thing you can do is anger or frustrate your website visitors.
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How to Tackle Negative Reviews on Social Media

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There are many channels customers can use to interact with your business on social media. As a business you need to be prepared for the positive and negative reviews as well as communicating with clients through social media.
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4 Tips for Making Better Support Tickets

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The world is not a perfect place. Things do not always go according to plan, and sometimes things fall short of expectations or simply fail. This is just as true in software development as in life. When software fails or fails to meet expectations, that is often where the often dreaded support ticket is called upon to rectify the situation.
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